Privacy policy

Last Updated: June 10, 2026

Willowfield operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Willowfield is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By using or accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to information that identifies, relates to, or could reasonably be linked to you. We may collect or process the following categories of personal information depending on your interaction with our Services:

  • Contact Information such as name, billing address, shipping address, email address, and phone number
  • Payment Information such as credit/debit card details and payment transaction data
  • Account Information such as username, password, and preferences
  • Order Information such as products purchased, returned, or viewed
  • Communication Information such as messages or inquiries sent to customer support
  • Device Information such as IP address, browser type, and network connection details
  • Usage Information such as browsing behavior, pages viewed, and interaction history

Sources of Personal Information

We may collect personal information from:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through your use of our website via cookies and similar technologies
  • From service providers such as payment processors, shipping carriers, and IT providers
  • From Shopify and other third-party partners as necessary to operate our Services

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Order Fulfillment & Service Delivery including processing payments, shipping orders, and managing returns
  • Customer Support including responding to inquiries and resolving issues
  • Account Management including maintaining user accounts and preferences
  • Improving Services including analytics and optimization of user experience
  • Marketing & Advertising including promotional communications and personalized advertising
  • Security & Fraud Prevention including detecting and preventing fraudulent or unauthorized activity
  • Legal Compliance including meeting applicable legal and regulatory obligations

How We Share Personal Information

We may disclose personal information in the following situations:

  • With Shopify and third-party service providers who assist in operating our business (such as payment processing, fulfillment, analytics, and customer support)
  • With marketing and advertising partners to deliver relevant promotions
  • When required by law or legal process
  • In connection with a business transaction such as a merger, acquisition, or restructuring
  • When you provide consent or direct us to share your information

Shopify Platform Usage

Our store is hosted on Shopify. Shopify processes your personal information to provide and improve the Services. Your data may be transferred and processed in countries outside your residence. For more details, please review Shopify’s privacy practices at their official privacy policy page.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze performance, and enhance user experience. You may disable cookies through your browser settings; however, some features of the Services may not function properly.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and operational requirements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Object to or restrict certain data processing activities

You may exercise these rights by contacting us using the information provided below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of such external sites and encourage you to review their policies separately.

Children’s Privacy

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred, stored, and processed outside your country of residence, including in the United States, where data protection laws may differ.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Legal Representative: Krystal Newhart
Email: admin@willowfield.shop
Phone: +1 (352) 549-6776
Business Address: 14101 Turner Loop, Spring Hill, FL 34610, United States